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Understanding the Internet of Things (IoT): Implications for SMBs
What is the Internet of Things (IoT)? The Internet of Things refers to groups of devices with sensors, software technology, and network connectivity that can exchange data with each other over the Internet. Examples of Internet of Things are manifold and can apply creatively to different industries: In manufacturing, IoT…
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The Role of AI in Enhancing Customer Service Experiences
From virtual assistants to personalization, and from automating marketing content to monitoring ratings, AI proves that it has much to offer in the vibrant, busy world of business. How AI and digital transformation drive customer experience, in particular, brings about a very stimulating discussion. AI and customer…
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What is Corporate Social Responsibility and Why is It Important in SMB?
“Ethically sourced materials.” “Cruelty-free.” “Zero carbon product.” “Sustainable packaging.” With such phrases becoming increasingly common in business, there is a need to explore its root purpose – corporate social responsibility (CSR). In short, corporate social responsibility refers to the efforts that a business…
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Embracing Work Travel: The Importance of the Right Tech Tools for SMB Employees
Remote working was relatively unheard of before the Covid-19 pandemic swept the world. Suddenly, governments announced country-wide lockdowns, and travel or meeting in groups was heavily restricted. Many company employees started working from home to keep the world of work spinning, and online meetings and remote…
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10 Steps to Starting a Successful Business in 2023
Starting your own business is part of the American dream. Many of the biggest, most successful companies that we frequent daily had humble beginnings in someone’s garage or basement. Do you have a dream of starting a business from your own home? Great ideas need to be nurtured in order to grow into successful businesses.…
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Do SMBs Need a Managed Service Provider (MSP)?
A managed service provider (MSP) refers to a third party that manages a business and end-user systems as well as its IT services. MSPs can be involved in network and infrastructure management, as well as monitoring. It can be used by businesses and organizations regardless of their size. In a way, they can be thought of as…
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Boosting Your SMB's Efficiency with Automation Tools
Surveys show that as much as 94% of small and medium-sized businesses (SMBs) have repetitive, menial tasks in their recurring to-do list. This calls for more attention to task automation in the office. But what is automation, and what are automation tools? Put simply, automation tools are software that can streamline and…
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How to Ensure Regulatory Compliance for SMBs
Small and midsized businesses (SMBs) are the cornerstone of the US economy. Today, there are over 33 million SMBs in the US, constituting 44% of GDP and around half of all employment. These are enterprises with less than 1000 full-time employees and under $1 billion in annual revenue. SMBs employ and do business with a…
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AI Art for Marketing: A Guide for SMBs
There is no escape! From award winning AI generated photographs to the godfather of AI, Geoffrey Hinton’s resignation from Google, AI is all over the news right now. In the past six months or so, the future has arrived in the form of AI chatbots and text-to-image models. Read on to discover what AI art is, where it came…
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How To Choose a Secure Work Computer for Your SMB
In today's fast-paced, competitive world of commerce, businesses often find themselves working harder than ever. As such, not only are businesses desiring stronger, more durable hardware with impressive lifespans and software that is more reliable, but they are also placing an increasing importance on the security of their…
