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The Future of AI: Top Skills to Have in a Generative AI World
Generative artificial intelligence (AI), by its name, refers to any algorithm (such as ChatGPT) that generates content. This can take on multiple formats–whether it be visuals, videos, audio, text, simulations, or even code, generative AI has the power to change the workplace foundationally. OpenAI’s wildly popular ChatGPT…
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20 Artificial Intelligence (AI) Terms You Need to Know
Artificial intelligence (AI) refers to a machine’s engineered ability to perform human tasks. The age of AI is developing at an exponential rate, with little time to keep up with key terms in the field. What are some buzzwords in AI and what fundamental ideas do they represent? Here is a glossary of AI terms to keep you…
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How to Handle Burnout
Work burnout is a term that many of us are familiar with, but how clued up are you when it comes to recognizing burnout in yourself, or your colleagues and family? Occupational burnout, commonly just referred to as burnout, is a state of chronic physical and emotional exhaustion caused by the stress, pressure, and demands…
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Generative AI for SMBs: What Is It and How Can It Help You?
Artificial intelligence and its implications are shaping up to be the defining technology of the decade. The past few years have seen swift developments in generative AI, technology that a few years back was hard to even imagine has now become a commonplace reality. Generative AI tools such as ChatGPT, Midjourney, and…
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Cybersecurity for SMBs: How to Protect Your Business from Today's Cyber Attacks
In today’s digital business landscape, companies of all sizes rely on electronic technology, specifically the internet for their day to day operations. SMBs are able to generate increased revenue, boost growth and reach customers around the globe by establishing and maintaining a strong online presence. In 2023, 71% of…
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The Evolution of Business Communication: From Emails to Integrated Collaboration Platforms
Business communication entails the sharing of information between people within and beyond a company. From making proposals to processing orders, and from discussing ideas to reaching agreements with clients, communication dominates the business scene. The medium of communication, therefore, is key to the efficiency of a…
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How Task Management Tools Can Improve Your Agile Method
Business owners are always looking for ways to boost employee productivity and efficiency. One way they can do this is by using task management tools. By boosting productivity, these software tools streamline processes and can increase profitability. As more and more employees work remotely, implementing tools to manage…
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Understanding the Internet of Things (IoT): Implications for SMBs
What is the Internet of Things (IoT)? The Internet of Things refers to groups of devices with sensors, software technology, and network connectivity that can exchange data with each other over the Internet. Examples of Internet of Things are manifold and can apply creatively to different industries: In manufacturing, IoT…
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10 Generative AI That You Should Be Using
Love it, or loathe it, generative AI is here to stay. Over the past few years, generative AI tools have evolved from being a niche that most people weren’t too familiar with, into easily accessible tools that can write your emails and plan your holidays for you. Even if you haven’t used generative AI models yet, chances…
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The Role of AI in Enhancing Customer Service Experiences
From virtual assistants to personalization, and from automating marketing content to monitoring ratings, AI proves that it has much to offer in the vibrant, busy world of business. How AI and digital transformation drive customer experience, in particular, brings about a very stimulating discussion. AI and customer…
