Why is My Computer Mouse Not Working? How to Fix a Broken Mouse

Jeni_Odley
edited June 20 in PC Tech
Why Is My Computer Mouse Not Working How to Fix a Broken Mouse.jpg

Like all hardware, a computer mouse can stop working at any time. A broken mouse can occur for various reasons, but it should be fixable as long as it hasn’t been splattered with coffee or rolled over with an office chair. This article gives handy tips on fixing a computer mouse not working properly, and when it might be time for a replacement.

How to troubleshoot a broken mouse

A faulty mouse can be frustrating, especially if it is required to avoid repetitive strain injuries or ensure comfort while working. But all may not be lost. If there are no signs of obvious damage, interference, or debris, try out some of these suggestions before running out and buying a new mouse.

1. Unplug and replug

A classic trick for faulty electronics, but sometimes, simple advice is the most effective. If a computer mouse suddenly stops working, start by unplugging and plugging it back in again. If that is unsuccessful, try a different USB port, as the underlying issue may be with the port and not the mouse.

2. Replace the battery (if wireless)

Replacing battery in a mouse.jpg

If the mouse is wireless, try swapping out the batteries for new ones and double-check that they are properly installed. This is particularly important if you haven't replaced the batteries since new. If the mouse is chargeable, plug it into the charging port before trying to reconnect it, as computer mice can sometimes stop working suddenly when battery levels are low.

3. Check Microsoft settings

If the buttons are not working as intended, you may have accidentally inverted your mouse clicks. This means that the scrolling direction or movement of the cursor has been changed or reversed. See the following instructions to rectify an inverted mouse via Microsoft settings:

  • Open Microsoft settings 
  • Click Accessibility 
  • Select Mouse pointer and touch 
  • Choose Inverted pointer style.

4. Try updating drivers

If these steps have been unsuccessful so far, it’s now time to check the device drivers for updates. Check the manufacturer’s website and download them accordingly if available

5. Potential technical issues 

The steps above should be enough to fix the most common mouse issues. If that doesn't work, a faulty mouse could be due to a mechanical or wiring issue, which are more technical to fix. In this case, it may be necessary to send the mouse to a professional for repairs.

Should I buy a new mouse?

A replacement mouse may be the most cost-effective option if it stops working because of mechanical or wiring issues. This is also the case if the cursor moves erratically when the mouse is not in use or if there is visible external damage. Here are some options from the Acer store.

1. For gaming 

The Acer Predator Cestus range of mice has something for all gaming needs. For example, the Predator Cestus 350 is a wireless gaming mouse that ensures accuracy and comfort without annoying cables. It has eight programmable buttons and 16.8M RGB backlighting for effortless scrolling.

The Nitro Gaming Mouse III NMW200 offers a 6D Optical sensor with 6 game-optimizing DPI shifts (800-7200) and seven colorful lights for a more immersive gaming experience. Moreover, the AOPEN Gaming Mouse includes a Pixart 3325 IR Sensor and a 20 million click lifetime, making it a trusty gaming companion.

2. For everyday use

The Acer Vero AMR020 is a sleek wireless mouse made from 30% post-consumer recycled (PCR) plastic and works comfortably for right- and left-handed users. It is responsive and offers 1200 dpi resolution, making it ideal for everyday use. 

With 1600 dpi resolution and comfortable shape, the Acer AMR100 wireless mouse lets users click and scroll with confidence. Its plug-and-play setup is easy to navigate and compatible with Chromebooks, PCs, and Macs.

Conclusion

A faulty mouse can be annoying, especially if you rely on it for wrist support or daily work. First, check the mouse for any visible damage or debris between the mouse and the work surface or desk. Then try the suggestions above or consider purchasing a new one if there is a mechanical fault.

Recommended Products

Predator Cestus 350

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Jeni is a translator and writer based in Taiwan. She is passionate about business development and loves helping companies enter international markets. She is fluent in English, German, and Mandarin Chinese, and combines these with her industry experience to provide practical market entry solutions.

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