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How to Handle Burnout
Work burnout is a term that many of us are familiar with, but how clued up are you when it comes to recognizing burnout in yourself, or your colleagues and family? Occupational burnout, commonly just referred to as burnout, is a state of chronic physical and emotional exhaustion caused by the stress, pressure, and demands…
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Generative AI for SMBs: What Is It and How Can It Help You?
Artificial intelligence and its implications are shaping up to be the defining technology of the decade. The past few years have seen swift developments in generative AI, technology that a few years back was hard to even imagine has now become a commonplace reality. Generative AI tools such as ChatGPT, Midjourney, and…
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Cybersecurity for SMBs: How to Protect Your Business from Today's Cyber Attacks
In today’s digital business landscape, companies of all sizes rely on electronic technology, specifically the internet for their day to day operations. SMBs are able to generate increased revenue, boost growth and reach customers around the globe by establishing and maintaining a strong online presence. In 2023, 71% of…
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The Evolution of Business Communication: From Emails to Integrated Collaboration Platforms
Business communication entails the sharing of information between people within and beyond a company. From making proposals to processing orders, and from discussing ideas to reaching agreements with clients, communication dominates the business scene. The medium of communication, therefore, is key to the efficiency of a…
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How Task Management Tools Can Improve Your Agile Method
Business owners are always looking for ways to boost employee productivity and efficiency. One way they can do this is by using task management tools. By boosting productivity, these software tools streamline processes and can increase profitability. As more and more employees work remotely, implementing tools to manage…
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Understanding the Internet of Things (IoT): Implications for SMBs
What is the Internet of Things (IoT)? The Internet of Things refers to groups of devices with sensors, software technology, and network connectivity that can exchange data with each other over the Internet. Examples of Internet of Things are manifold and can apply creatively to different industries: In manufacturing, IoT…
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The Role of AI in Enhancing Customer Service Experiences
From virtual assistants to personalization, and from automating marketing content to monitoring ratings, AI proves that it has much to offer in the vibrant, busy world of business. How AI and digital transformation drive customer experience, in particular, brings about a very stimulating discussion. AI and customer…
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What is Corporate Social Responsibility and Why is It Important in SMB?
“Ethically sourced materials.” “Cruelty-free.” “Zero carbon product.” “Sustainable packaging.” With such phrases becoming increasingly common in business, there is a need to explore its root purpose – corporate social responsibility (CSR). In short, corporate social responsibility refers to the efforts that a business…
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Embracing Work Travel: The Importance of the Right Tech Tools for SMB Employees
Remote working was relatively unheard of before the Covid-19 pandemic swept the world. Suddenly, governments announced country-wide lockdowns, and travel or meeting in groups was heavily restricted. Many company employees started working from home to keep the world of work spinning, and online meetings and remote…
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10 Steps to Starting a Successful Business in 2023
Starting your own business is part of the American dream. Many of the biggest, most successful companies that we frequent daily had humble beginnings in someone’s garage or basement. Do you have a dream of starting a business from your own home? Great ideas need to be nurtured in order to grow into successful businesses.…
